Fits the tools you
already run
iVaak sits on top of your existing CRM, telephony, and messaging stack. No forced schema migration. Your database stays authoritative — we just add the voice layer.
Post-call confirmations, booking codes, payment links, and follow-ups delivered on the channel your customers actually read.
OTP, reminder, and delivery status via 2Factor.in for India + international SMS providers.
Global inbound + outbound calling. Included on every plan; use your own Twilio credentials or ours.
Alternative carrier for regions where Plivo has better routes or pricing.
Claude Sonnet 4.6 as the default reasoning brain — highest quality across our domain-specific agents.
Gemini 3 Flash Preview for latency-critical, multilingual voice replies.
Sarvam 105B via our AWS Lambda proxy for India-first agents with native Indic-language reasoning.
Managed Postgres, Auth, Row-Level Security, and Storage for tenant call artifacts.
Schema-adaptive integration. Your database stays authoritative — we scope reads/writes to named columns and whitelisted IPs.
Dockerised deploys with rolling updates. Multi-region ready for latency-sensitive markets.
Serverless proxies for regional model routing (e.g. Sarvam AI in ap-south-1).
TLS termination + reverse-proxy fronting every iVaak workload.
Timezone-aware polling (e.g. Toronto business hours, Mon–Fri) with per-client tuning.
HMAC-signed callbacks let your agent update your systems mid-call — book slots, record outcomes, transfer to humans.
Need something specific?
Our integrations are per-client, scoped by IP and by column. We've wired iVaak into MariaDB, MySQL, PostgreSQL, custom REST APIs, and legacy Java stacks. If your system speaks TCP or HTTP, we can talk to it.
Talk to us about your integration