Predictable. No hidden tiers.
Monthly subscription with included voice minutes. Per-minute overage that drops as you scale. INR-denominated · 18% GST extra · GST-compliant monthly invoices.
Starter
For small teams, pilots, and single-agent deployments.
₹15 / extra voice minute
Self-Serve (Free) or Lite Done-For-You — ₹50,000
- 1 deployed voice agent
- 1,000 voice minutes / month
- 1 phone number (India or US)
- 80 voices available
- 1 GB knowledge base storage
- 40+ languages supported
- Call recordings + transcripts (90-day retention)
- Call summary + sentiment analysis
- Real-time call dashboard
- CSV-based outbound campaigns
- Up to 3 team members
- 1 standard CRM webhook
- WhatsApp Business integration (BYO account)
- Email support (next business day)
Growth
For SMBs and growing teams running multi-domain deployments.
₹12 / extra voice minute
Self-Serve (Free) or Standard Done-For-You — ₹1,00,000
- 3 deployed voice agents
- 3,000 voice minutes / month
- 3 phone numbers
- 150 voices available
- 3 GB knowledge base storage
- 40+ languages supported
- Call recordings + transcripts (6-month retention)
- Call summary, sentiment + custom evaluation criteria
- Outbound batch campaigns with scheduling
- Site-visit / appointment booking with conflict detection
- Transfer to human (multi-rule routing)
- Custom webhook tools (CRM/ERP mid-call)
- WhatsApp Business integration (BYO account) — included
- SMS OTP (2Factor, DLT-compliant)
- Up to 10 team members + 2 standard integrations
- Priority email + chat support (4-hour SLA)
Scale
For mid-market organisations and high-volume operations.
₹10 / extra voice minute
Premium Done-For-You — ₹1,50,000 included
- Everything in Growth, plus:
- 10 deployed voice agents
- 7,000 voice minutes / month
- 10 phone numbers
- 200 voices available
- 5 GB knowledge base storage
- Call recordings retained 12 months
- Bring-Your-Own Twilio / Exotel / Plivo (carrier pass-through)
- Multi-organisation / multi-team workspaces
- Role-based access control (custom roles)
- Audit logs + admin call-quality reviews
- Advanced analytics (cohorts, funnels, A/B testing)
- REST API + outbound webhook triggers
- Up to 25 team members
- Phone + chat support (1-hour SLA)
- Dedicated onboarding manager + QBR included
Enterprise
For large operations, regulated industries, and 25,000+ minutes / month.
₹9 / minute (committed, volume-tiered)
Custom setup — ₹2,00,000 to ₹10,00,000 (scoped)
- Everything in Scale, plus:
- Unlimited agents, phone numbers, and team members
- Custom voice-minute commitment (25K–500K+ / month)
- 350 voices available
- Custom knowledge base storage
- Bespoke white-glove onboarding
- Single-tenant dedicated infrastructure option
- 99.9% uptime SLA with service credits
- HIPAA / DPDP-compliant workflows (Healthcare)
- Custom integrations into any CRM, EMR, PMS, or HIS
- SAML SSO + SCIM provisioning
- Custom data retention policies
- Dedicated CSM + Solutions Architect
- 24×7 phone support (30-minute critical SLA)
- Committed per-minute rate (volume-tiered)
WhatsApp Business — included on every plan
WhatsApp messaging is a bring-your-own integration: you connect your existing WhatsApp Business account to iVaak, and our team helps you set it up end-to-end (templates, sender verification, DLT registration if needed). Meta's per-conversation charges go directly to your WhatsApp account — no markup, no overage from us. Available on Starter through Enterprise.
Don't have a WhatsApp Business number yet? We'll help you provision one — ₹10,000 one-time, includes Meta verification.
Annual billing
Save 2 months
Prepay annually and get roughly 17% off across all plans.
Free trial
14 days · no card
100 voice minutes on Starter, 200 minutes on Growth trial.
Non-profit / Edu
30% off all plans
Registered NGOs and educational institutions — contact sales.
Questions about overage, plan changes, BYO Twilio, or compliance? Talk to our sales team.