All systems operational
iVaak System
Status
Live snapshot of platform component health. Auto-refresh every 60 sec.
Components
Dashboard (app.ivaak.ai)
Web app for client agent + call management.
Operational
Voice Runtime
Real-time TTS, ASR, and turn-taking for live calls.
Operational
Reasoning LLM
Claude Sonnet 4.6 primary, Gemini + Sarvam regional fallbacks.
Operational
Telephony Gateway
Outbound + inbound PSTN via Twilio + Plivo.
Operational
WhatsApp Delivery
Post-call confirmations, booking codes, payment links.
Operational
Managed Postgres + Auth
Multi-tenant call metadata + agent config store.
Operational
Client CRM Connectors
MariaDB / MySQL / PostgreSQL read + scoped write-back.
Operational
Scheduled Jobs (cron)
Timezone-aware polling for per-client integrations.
Operational
Incident History
No incidents in the last 90 days. Full incident-response runbook + RCA process available on request.