AI Agents for Customer Support
Inbound support, onboarding, complaints, retention. Deploy AI voice and chat agents tailored specifically for your industry in minutes.
What Makes iVaak AI Different for Customer Support
Purpose-built AI voice agents that understand customer support workflows, compliance requirements, and patient expectations.
Deploy in 5 Minutes
Pre-built agent templates optimized for your industry. No coding required — just configure, train, and go live.
Advanced AI Reasoning
Powered by the latest LLMs — Claude, GPT-5, Gemini. Your agents understand context, nuance, and industry-specific terminology.
24/7 Availability
Never miss a call or chat. Your AI agents work around the clock, handling inquiries even when your team is offline.
Enterprise-Grade Security
End-to-end encryption, SOC 2 compliance, and data residency options. Your business data stays protected.
29+ Languages
Serve global customers in their native language with natural, human-like voice synthesis.
Real-Time Analytics
Track every conversation, measure success rates, and optimize performance with detailed analytics dashboards.
Agent Types for Customer Support
Pre-built agent templates optimized for your industry
Support Agent
Handle customer support tickets and resolve common issues
FAQ Bot
Specialized faq bot for customer support
Escalation Handler
Specialized escalation handler for customer support
Onboarding Guide
Specialized onboarding guide for customer support
Complaint Handler
Specialized complaint handler for customer support
Survey Agent
Specialized survey agent for customer support
Retention Agent
Specialized retention agent for customer support
See It In Action
Watch how a iVaak AI agent handles a typical customer support conversation
iVaak AI
Welcome to support! How can I assist you today?
My order hasn't arrived yet. It's been 5 days.
iVaak AI
I'm sorry to hear that. Let me look into this for you. Could you please share your order number?
It's ORD-12345.
iVaak AI
I found your order. It looks like there was a slight delay with the carrier. It's currently in transit and expected to arrive tomorrow. I've also added express priority to ensure it gets to you faster.
Works With Your Customer Support Tech Stack
iVaak AI connects with your existing tools through APIs, webhooks, and native integrations.
CRM
Help Desk
Communication
Scheduling
Analytics
Don't see your tool? We support custom integrations via REST APIs and webhooks.
Request a Custom IntegrationLive in Under 5 Minutes
From sign-up to your first AI-handled customer support call — no IT team, no developers, no complex setup.
Configure Your Agent
Choose your industry domain, set up persona, voice, and conversation style using our 7-step agent builder. No coding required.
2 minutesTrain with Your Knowledge
Upload your protocols, FAQs, policy documents, or website URLs. Our RAG engine indexes everything for instant retrieval during conversations.
2 minutesConnect Your Phone Number
Import your existing Twilio number or provision a new one. Assign it to your agent and configure inbound/outbound calling.
1 minuteDeploy & Go Live
Hit deploy and your agent is live. Start handling calls immediately. Monitor performance in real-time from your dashboard.
InstantNeed a Custom Deployment?
Enterprise customers with complex requirements can work with our solutions team for custom deployments.
Talk to Solutions Team- Dedicated onboarding specialist
- Custom API and webhook integration support
- Multi-agent configuration and management
- Staff training for agent administration
- Priority technical support
Enterprise Security & Compliance
iVaak AI meets enterprise-grade security standards to protect your business data and customer information.
SOC 2 Compliant
Our infrastructure meets SOC 2 standards for security, availability, and confidentiality.
End-to-End Encryption
AES-256 encryption at rest and TLS 1.3 in transit for all conversations and data.
Complete Audit Trail
Every conversation is logged with timestamps, actions, and outcomes for full traceability.
Data Residency
Choose where your data is stored — US, EU, or India data residency options available.
Ready to Transform Your Customer Support Operations?
Create your first customer support AI agent in under 5 minutes. No credit card required.