AI Agents for E-Commerce
Orders, returns, loyalty, abandoned cart recovery. Deploy AI voice and chat agents tailored specifically for your industry in minutes.
What Makes iVaak AI Different for E-Commerce
Purpose-built AI voice agents that understand e-commerce workflows, compliance requirements, and patient expectations.
Deploy in 5 Minutes
Pre-built agent templates optimized for your industry. No coding required — just configure, train, and go live.
Advanced AI Reasoning
Powered by the latest LLMs — Claude, GPT-5, Gemini. Your agents understand context, nuance, and industry-specific terminology.
24/7 Availability
Never miss a call or chat. Your AI agents work around the clock, handling inquiries even when your team is offline.
Enterprise-Grade Security
End-to-end encryption, SOC 2 compliance, and data residency options. Your business data stays protected.
29+ Languages
Serve global customers in their native language with natural, human-like voice synthesis.
Real-Time Analytics
Track every conversation, measure success rates, and optimize performance with detailed analytics dashboards.
Agent Types for E-Commerce
Pre-built agent templates optimized for your industry
Order Support
Track orders, handle returns, and resolve shipping issues
Returns Agent
Specialized returns agent for e-commerce
Product Advisor
Specialized product advisor for e-commerce
Abandoned Cart Recovery
Specialized abandoned cart recovery for e-commerce
Loyalty Enrollment
Specialized loyalty enrollment for e-commerce
Shipping Issue
Specialized shipping issue for e-commerce
Post-Purchase Survey
Specialized post-purchase survey for e-commerce
See It In Action
Watch how a iVaak AI agent handles a typical e-commerce conversation
iVaak AI
Hello! Welcome to our store. How can I help you today?
I'm looking for a gift for my friend's birthday.
iVaak AI
How nice! What are your friend's interests? And do you have a budget in mind? I can suggest some popular gift options.
She likes cooking. Maybe $50-80 range?
iVaak AI
I have some great options! Our premium knife set is $65, the gourmet spice collection is $55, or our bestselling cookbook bundle is $72. Would you like me to add any of these to your cart?
Works With Your E-Commerce Tech Stack
iVaak AI connects with your existing tools through APIs, webhooks, and native integrations.
CRM
Help Desk
Communication
Scheduling
Analytics
Don't see your tool? We support custom integrations via REST APIs and webhooks.
Request a Custom IntegrationLive in Under 5 Minutes
From sign-up to your first AI-handled e-commerce call — no IT team, no developers, no complex setup.
Configure Your Agent
Choose your industry domain, set up persona, voice, and conversation style using our 7-step agent builder. No coding required.
2 minutesTrain with Your Knowledge
Upload your protocols, FAQs, policy documents, or website URLs. Our RAG engine indexes everything for instant retrieval during conversations.
2 minutesConnect Your Phone Number
Import your existing Twilio number or provision a new one. Assign it to your agent and configure inbound/outbound calling.
1 minuteDeploy & Go Live
Hit deploy and your agent is live. Start handling calls immediately. Monitor performance in real-time from your dashboard.
InstantNeed a Custom Deployment?
Enterprise customers with complex requirements can work with our solutions team for custom deployments.
Talk to Solutions Team- Dedicated onboarding specialist
- Custom API and webhook integration support
- Multi-agent configuration and management
- Staff training for agent administration
- Priority technical support
Enterprise Security & Compliance
iVaak AI meets enterprise-grade security standards to protect your business data and customer information.
SOC 2 Compliant
Our infrastructure meets SOC 2 standards for security, availability, and confidentiality.
End-to-End Encryption
AES-256 encryption at rest and TLS 1.3 in transit for all conversations and data.
Complete Audit Trail
Every conversation is logged with timestamps, actions, and outcomes for full traceability.
Data Residency
Choose where your data is stored — US, EU, or India data residency options available.
Ready to Transform Your E-Commerce Operations?
Create your first e-commerce AI agent in under 5 minutes. No credit card required.